What if I received a damaged product?

If you notify us within 7 days of damage to your goods occurring on delivery of your order, you can return it to us at no charge and, if stock is available, we will do our best to immediately arrange a replacement. If your return request falls within this policy and is deemed eligible for a return, we will:

  • replace the correct product to you (if the correct product is available) or;
  • offer you a voucher with the purchase price of the product or;
  • refund you with the purchase price of the product.

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